Since 1997, [nasc] has been a leader in the service contract industry, by providing superior service to our customers and dealers, and profitable programs for our dealers and underwriters. All our service contracts are underwritten by A.M. Best "A" (excellent) rated carriers. Our programs are supported by one of the highest adjuster-to-claims ratios in the industry, as well as advanced technology allowing same-day claims processing by means of credit card payment.
Focus On Service
Our claims philosophy is simple: the dealer and his customer are entitled to have every valid claim paid. Our strong service focus means:
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Fast Inspection. 99% of inspections take place within the first 24 hours
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Fast Payments. Credit Card payments are issued the same day we receive the RO. Faxed ROs accepted.
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Fair Terms. Components not operating with manufacturer's specification are considered failed. When pricing parts and labor, we will pay average retail prices up to MSRP, repair times will be paid according to the dealer's nationally published labor repair manuals.
Call toll free: 1.877.358.1500
Professional and courteous telephone customer service is waiting for you.
Monday through Friday from 8:00 a.m. to 8:00 p.m. EST.
All claim calls are acknowledged in the claim department within 5 minutes.