From profit to peace of mind, our service contracts sell today and deliver for years to come. Our programs represent the very best the industry has to offer. NO insurer has ever experienced an underwriting loss in all the years that [nasc] has been in existence and serving clients just like you.
Fully-Insured Contracts, "A"-Rated Insurers
Get peace of mind for you and your customers. Unlike some auto warranty providers, all of our service contracts are underwritten by A.M. Best "A"-rated insurers. Our company is comprised of auto warranty industry veterans with proven track records. So you can sell with confidence, and your customers can buy with security.
Fast, Accurate Claims & Contract Processing
Our advanced telecommunications and claims processing systems enable fast and accurate processing. Our software is custom designed for the service contract industry's complex processing challenges, and allows for fully-automated handling of all customer service and claims transactions. New service contract sales can be underwritten at the dealership level using our Web-based reporting systems, resulting in more accurate and faster sales reporting.
[nasc]'s claims processing also eliminates service department receivables on service contract claims, since all claims are paid by credit card - on the same day, whenever possible.
At [nasc], we also have one of the highest adjuster-to-claims ratios In the industry, to ensure the phone is answered promptly when your service department calls. Adjusters are certified by the Association of Service Excellence (ASE) in areas of Service Management, Master Service Technician, and/or Parts Specialist. Many hold dual certifications from the Institute of Automotive Technology. The combination of years of mechanical and service contract industry experience (hands-on) provide our claims staff the understanding of your service department issues and ability to assist you in keeping your customer satisfied.
Flexible Programs for Your Dealership & Your Customer
We have a plan to meet every vehicle and owner's needs, and enhance the profitability of your dealership. Our
Primary Care Service Contracts are a favorite for our independent car dealers, while our
Performance Service Contracts are designed specifically for franchised new car dealers. Our
Car Guard programs are a favorite for customers who like the direct buying experience. As a certified service center you can benefit from building relationships with new customers.
Our claims philosophy is simple: the dealer and his customer are entitled to have every valid claim paid. Our strong service focus means:
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Fast Inspection. 99% of inspections take place within the first 24 hours
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Fast Payments. Credit Card payments are issued the same day we receive the RO. Faxed ROs accepted.
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Fair Terms. Components not operating with manufacturer's specification are considered failed. When pricing parts and labor, we will pay average retail prices up to MSRP, repair times will be paid according to the dealer's nationally published labor repair manuals.
Call Us Today
From security to flexibility, performance and customer satisfaction, our service contracts deliver for you and your customers. Call us toll-free at
1-877-358-1500 or
contact us now, to find out more about putting our service contracts to work for you.